Mapreduce framework based sentiment analysis of twitter data using hierarchical attention network with chronological leader algorithm Social Network Analysis and Mining Based on how you create the tokens, they may consist of words, emoticons, hashtags, links, or even individual characters. A basic way of breaking language into tokens is by splitting the text based on […]

Python for NLP: Creating a Rule-Based Chatbot Speech recognition – allows computers to recognize the spoken language, convert it to text (dictation), and, if programmed, take action on that recognition. GitHub Copilot is an AI tool that helps developers write Python code faster by providing suggestions and autocompletions based on context. To run a file […]

Zendesk vs Pipedrive: A Comprehensive Comparison Guide for 2023 The platform was created to provide a simple and effective way for businesses to manage customer support tickets. Over the years, Zendesk has expanded its offerings to include features such as live chat, knowledge base, and customer feedback. Zendesk is an AI-powered platform designed to optimize […]

Conversational AI vs Generative AI: An in-depth comparison Worse still, it can lead to full-blown PR crises and lost business opportunities. Handling complex use cases requires intensive training and ongoing algorithmic updates. Faced with nuanced queries, conversational AI chatbots that lack training can get caught in a perennial what-if-then-what https://chat.openai.com/ loop that frustrates users and […]

How to Build a Chatbot using Natural Language Processing? Firstly, it is important to define the purpose and scope of the chatbot. Understanding its intended use and the target audience will help in creating appropriate conversational flows and responses. User personas and scenarios can be developed to anticipate various user needs and preferences. Next, the […]

Complete Guide to Chatbot Scripts with Action Points and Examples Depending on the Command, some can only be used by your moderators while everyone, including viewers, can use others. Below is a list of commonly used Twitch commands that can help as you grow your channel. If you don’t see a command you want to […]

How Does Customer Service Automation Work? +Pros and Cons Many companies use customer service automation to boost their support team’s productivity and assist customers with fewer human interactions. It’s a great way to handle high call volumes, speed things up, and reduce errors. He has extensive knowledge in customer support, self-service knowledge bases, AI help […]

How Does Customer Service Automation Work? +Pros and Cons Many companies use customer service automation to boost their support team’s productivity and assist customers with fewer human interactions. It’s a great way to handle high call volumes, speed things up, and reduce errors. He has extensive knowledge in customer support, self-service knowledge bases, AI help […]

How To Use AI Customer Service: Full Guide & Examples Traditionally, customers are required to leave a voicemail or send an email and wait for a response, which could take several hours, if not days. With AI-powered answer bots, you can assist your customers, no matter the time of day. A considerable reduction in your […]

Everything You Need to Know about Contact Center AI Artificial intelligence (AI) is revolutionizing the customer support space by boosting satisfaction rates, streamlining contact center processes and delivering valuable insights. To achieve the promise of AI-enabled customer service, companies can match the reimagined vision for engagement across all customer touchpoints to the appropriate AI-powered tools, […]